Last Updated: June 18, 2026

Welcome to our website. By browsing, accessing, or booking services through this website, you agree to comply with and be bound by the following Terms and Conditions. If you disagree with any part of these terms, please do not use our website.

1. Services, Estimates, and Modifications

• Information Accuracy: All information on this site is for general illustration purposes.
• Non-Binding Quotes: Online estimates or diagnostic tools are purely preliminary approximations.
• Final Pricing: Firm pricing requires an in-person, physical vehicle inspection by our technicians.
• Price Modifications: We reserve the right to alter advertised service rates without prior notice.

2. Diagnostics, Appointment Booking, and Payments

• Confirmation Required: Bookings are only finalized once you receive explicit email or phone confirmation.
• Diagnostic Fees: Diagnostics are considered charged labor and will be billed at our standard hourly rates.
• Fee Waivers: We reserve the right, at our sole discretion, to waive diagnostic labor fees if the customer elects to move forward with the recommended repair or service.
• Deposit Requirement: Deposits must be paid securely online or via phone to secure specific service dates.
• Cash/Check Discount: All quotations include a 3.5% cash/check discount which will not apply to any credit card transactions.
• Parts Payments: All parts must be paid for upfront in full prior to ordering.
• Parts Non-Refundable: All parts deposits and parts payments are strictly non-refundable.
• Final Payments: General labor and tuning fees are due immediately upon job completion before vehicle release.

3. Project Milestones (Larger Jobs)

• Project Threshold: Jobs exceeding $2,500 in estimated labor and/or tuning costs are classified as larger projects.
• Milestone Schedule: Larger projects strictly require structured milestone payments to sustain active work.
• Interval Requirement: A partial payment is mandatory at each incremental $2,500 interval of completed service.
• Progress Alerts: Customers will be notified of project progress and milestone intervals via phone or email.
• Work Suspension: Failure to submit a milestone payment within 48 hours of an interval alert will result in immediate suspension of work.

4. Tuning and Performance Modifications

• Drop-Off Waiver: All tuning services strictly require a signed Waiver of Liability, which must be executed by the customer at the time the vehicle is physically dropped off for service.
• Off-Road Use Only: Certain aftermarket modifications and custom tunes may render the vehicle illegal for street use.
• Compliance Disclaimer: Compliance with emissions regulations and street-legality laws remains the sole responsibility of the vehicle owner.

5. Customer-Supplied Parts Policy

• No Parts Warranty: We offer absolutely no warranty on parts provided directly by the customer.
• No Labor Warranty: If a customer-supplied part fails, faults, or is defective, our labor warranty is completely void .
• Re-work Charges: The customer is fully responsible for paying standard labor rates a second time for any tear-down, removal, or re-installation of a failed customer-supplied part.

6. Disposition of Replaced Parts (MA Consumer Compliance)

• Standard Return: In compliance with Massachusetts law, all old, replaced parts will be returned to the customer upon vehicle pickup unless explicitly waived by the customer.
• Core Charges: Parts subject to a manufacturer core charge will be returned to the vendor automatically to preserve the core credit.
• Core Retention: If a customer explicitly requests to keep a core-charge part, the customer is fully responsible for paying the exact cost of the core charge before the part is released.

7. Vehicle Drop-off, Storage, and Authorization

• Written Authorization: Physical or digital signature on a repair order is mandatory before work begins.
• Permission to Operate: The customer grants our company, its technicians, and authorized employees explicit permission to operate the vehicle on public roads, highways, or test tracks for the purposes of diagnostic testing, vehicle inspection, performance tuning, and final repair verification. 
• Storage Charges: Vehicles left over 48 hours post-repair completion will incur an outside storage fee of $50 per day.
• Abandoned Vehicle Timeline: Under Massachusetts General Laws (M.G.L. c. 255, § 25), a vehicle left on our premises without payment or communication for more than 30 days will be legally classified as abandoned .
• Lien Foreclosure: Following the abandonment window, we reserve the right to initiate Massachusetts Garageman’s Lien Foreclosure proceedings to sell the vehicle at public auction or obtain title ownership to satisfy outstanding balances.
• Property Disclaimer: We are not liable for any personal belongings left inside vehicles.

8. Warranties and Disclaimers

• Website Disclaimer: Website content is provided “as-is” without any functional warranties.
• Service Warranty: Physical repair warranties are governed exclusively by our in-shop work order documents.
• Third-Party Parts: Warranties for shop-sourced aftermarket parts are strictly limited to the manufacturer’s terms.

9. Limitation of Liability and Product/Service Use

• No Liability for Use: Our company assumes absolutely no responsibility or liability for any damage, harm, personal injury, or death, whether consequential or inconsequential, resulting from the installation, operation, use, or misuse of any products sourced from or services performed by our shop.
• Assumption of Risk: The customer acknowledges that performance vehicle modifications increase operating risks and explicitly assumes all liability for property damage or bodily injury arising after the vehicle is returned to their possession.
• Damage Caps: Our total financial liability for website errors or service issues is limited strictly to the actual amount paid by the customer for the specific service in question.
• Loss of Use: We do not compensate for alternative transportation costs, rental cars, or lost wages while a vehicle is being serviced or repaired.

10. Intellectual Property

• Copyright Material: All website text, graphics, logos, images, and layout belong strictly to our business.
• Prohibited Use: Users may not copy, reproduce, or distribute site content without written permission.

11. Governing Law and Massachusetts Disclosures

• Jurisdiction: These terms are governed solely by the laws of the Commonwealth of Massachusetts.
• Dispute Venue: Any legal actions must be filed in the courts local to our business headquarters.
• Consumer Rights: Customer rights align with the Massachusetts Consumer Protection Regulations (940 CMR 5.00) and the Massachusetts Right to Repair law.